WEBSITE
  • How do I get iSiaga to develop my website for me?
  • Once you call us with an enquiry, our consultant will call you (or meet you if necessary) for an interview. We will then email you a summary of the interview along with a recommended style and layout for your website. Once you confirm the project, we will begin designing and coding your website immediately.
  • How long does the process take?
  • Our web development process takes 1-4 weeks depending on the size and complexity of the project. We can also deliver rush projects at a premium charge.
  • What do I need to prepare?
  • Not included in web development costs are the contents of your site. This means product photos, text content, logos, etc. that you will need to prepare at the start of the project. We offer assistance to prepare these items at an additional cost if needed.
  • What if I don’t like the design / layout of my website?
  • We design your website based on your requests while following best web practices. If for any reason you feel the website needs further enhancements, we offer 1 free revision after we show you the first draft of your website. Further revisions will incur revision charges.
  • What are revision charges and how much do they cost?
  • Our pricing is based on the average man-hours needed to fulfill a particular project. Sometimes, our clients want something specific but are unable to communicate their vision clearly. We honor the process of perfecting your work and are willing to work on multiple renditions of your project. Based on the additional man-hours needed, an additional fee will be charged payable before the revision is implemented.
  • Is your work conducted in-house?
  • Yes, an in-house digital team with years of experience developing websites manages our web projects. Call us to get links to the latest examples of their work.
  • What will my website look like on mobile devices?
  • Seeing the growth of mobile Internet, we pay close attention to how our websites will look on mobile devices. Depending on your needs and budget, we offer alternatives to ensure the optimum web experience for your audience.
  • Can I change / add the content of my website after its done?
  • We generally include a Content Management System with your website. This is a fancy name for a simple tool that will allow you to change the content of certain pages on your website as easy as writing emails. We can teach you how to do it yourself or you can get the work to be managed by our web admins at a nominal monthly cost.
  • How do I find out how many visitors are visiting my website?
  • We often install and train our clients how to use Google Analytics for their websites. The service is free from Google and we charge a nominal fee for setting up and training your team on using the service. Another optional service is a customized report emailed to you every month on your Google Analytics report and analysis.
  • What if I have problems with my website after development?
  • Internally, we implement multiple testing protocols for all our web projects to minimize errors after launching. We also offer a 3-month service warranty for all our web projects. This warranty covers troubleshooting errors (bugs and fixes) and excludes layout or design revisions.
  • What other website charges are there besides web development?
  • Every website needs a domain name (example: www.isiaga.com) and a web hosting plan (a space online to store your website data). The charges for these services are typically paid annually and we can manage them for you too.
  • So I pay for my website every year?
  • You only pay for your domain name and hosting plan annually. Once you develop the website, there are no additional charges unless you want to enhance or make changes to your website.
  • How can I get a business email with my company name on it?
  • We can help you setup your business email with various options depending on how many users you have and your budget. If your organization is using Google Apps, we can also help manage the account for you.
  • Social media is complicated for me. Can you manage my pages?
  • Yes, we can help you update your content on social media on a routine basis. Depending on how much activity you have, we will allocate dedicated digital resources for your Brand.
  • What about online advertising? Do you do that too?
  • At the moment, we offer free consultancy to our web clients for their online advertising and offer limited managed services for online advertising.
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